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The Plano Animal Shelter is at 4028 W. Plano Parkway Plano, TX 75093
Animal Services hours are Monday through Friday 8 a.m. to 7 p.m. and Saturday through Sunday 8 a.m. to 5 p.m.
Only emergency calls are run outside of normal field hours
Animal Shelter hours are Monday through Friday 9 a.m. to 6 p.m. and Saturday through Sunday 10 a.m. to 4 p.m.
Animal visits end 15 minutes before closing
To file a complaint about an animal issue or irresponsible pet owner, please call 972-769-4360 to speak with an Animal Services Officer. If unavailable, please leave a voicemail and your call will be returned as soon as possible.
More information can be found on the Reporting Animal Issues webpage.
In an Animal Services complaint you need to include the exact physical address of the complaint, description of the animal (if known), the animal owner’s address (if known) and the nature of the complaint
More information can be found on the Reporting Animal Issues webpage
To see which pets are available at the Animal Shelter, visit the Adoption Information page. If you are interested in adopting a pet, please visit the shelter anytime during regular hours.
No. The Animal Shelter cannot hold animals for potential adopters and all adoptions are done on a first come, first serve basis.
If you have lost a pet, visit the Animal Shelter to make a lost pet report.
It is the owner's responsibility to visit the shelter and reclaim any lost pet prior to the expiration of the animal’s hold period at the shelter.
If you have found an animal, it must be reported to Animal Services. Finders can bring the animal to the shelter anytime during regular shelter hours or can request that an Animal Services Officer pick the animal up from their residence.
If you are willing to care for the animal until the owner can be located, please let the Animal Shelter know when you report the found animal.
If you care for a found animal, after five days you are considered the owner of the animal and will be responsible for following all City Ordinances and State Laws, including rabies vaccination and city license requirements.
For more information, visit the Lost & Found Pets webpage.
Plano residents can bring their pets to the animal shelter anytime during the following hours: Tuesday - Friday 9:00 am - 6:00 pm All animals that are surrendered by their owner immediately become the property of the City of Plano.
While euthanasia is always a last resort, Plano Animal Services can never guarantee adoption for any animal that is surrendered to us. We request that animals only be brought to us when no other housing options are available. For more information about surrendering pets, including fees and other requirements, visit the Pet Redemption or Surrender page on the City of Plano's website.
Plano residents can bring their pets to the shelter for euthanasia anytime during our regular shelter hours. We do not provide this service on Saturdays or Sundays unless special circumstances require it.
When surrendering a pet to be put to sleep, the owner must sign an a euthanasia request form and pay a $25.00 fee to perform the service. We request that residents bring their animal to the shelter but exceptions can be made for elderly and/or handicapped residents or special circumstances.
All euthanasia is performed by lethal injection and the remains are then cremated. Owners may not be present when the euthanasia is performed and no private cremations are offered. If the owner wants a private cremation or for remains to be returned to them, they must make arrangements with one of the local private crematories and let the Animal Shelter know which company will be coming to pick the remains up at the time the animal is brought to the shelter. More information, as well as links to companies who provide private cremations, can be found on our Euthanasia & Cremation Services page.
If you have adopted your pet from the Plano Animal Shelter, the veterinarian on contract is providing rabies vaccinations on Tuesdays and Thursdays. We are not able to offer this service to the public. Please call (972) 769-4360 to schedule your vaccination. For low cost vaccination and sterilization services available to all pet owners, please visit our low cost services page. You do not have to adopt the animal from our shelter or even be a Plano resident to take advantage of these services.
Urban wildlife disturbances range from coyotes to bobcats, raccoons, opossums, squirrels, snakes, etc. Please visit our Urban Wildlife webpage to get specifics on the nuisances in your neighborhood or visit www.dfwwildlife.org
Sightings of coyotes and bobcats are quite common in Plano and throughout the Dallas-Fort Worth Metroplex. A sighting of a healthy coyote/bobcat does not constitute a threat to people and as long as their behavior is apparently normal, there is no reason for an Animal Services Officer to respond. For more information, visit www.dfwwildlife.org.
To prevent property damage or injury from coyotes or bobcats, do the following:
You can prevent property damage by a coyote or bobcat by doing the following:
If you see a sick or injured coyote or bobcat in your area, contact Animal Services immediately at (972) 769-4360
Many times, when an abandoned baby animal is found, they are not "orphans" at all. They may be either already old enough to be on their own or are still being cared for by parents who purposely stay away to prevent attracting predators. The best thing to do is to call the DFW Wildlife Coalition at (972) 234-WILD (9453) or visit www.dfwwildlife.org for more information.
In Plano, chickens are allowed on properties zoned “Agricultural." Most residential properties do not meet the requirements to be designated “Agricultural.”
Anyone interested in possessing chickens or other livestock should visit the Planning Department's page to see the requirements for properties to be designated “Agricultural” and view a comprehensive zoning map to determine their property's current zoning.
Yes, wildlife is a threat to your pet. All animals, including other pets and wildlife, pose a threat to each other. Fights, diseases and parasite transmission can all negatively affect a pet’s health or even result in death.
You can protect your pet from being injured by wildlife by following two rules:
The greatest threats to free-roaming cats are car collisions, diseases (mainly from other cats), fights with other free-roaming pets, poisons (antifreeze, rat bait, etc.), complications of uncontrolled breeding or cruelty inflicted by humans
The law for rabies vaccinations requires all pets to have a current vaccination at all times. Failure to do so can result in fines to the owner and/or impoundment of the animal.
Rabies vaccinations are an important part of keeping your pet healthy and act as the first line of defense against certain diseases capable of spreading from animals to people.