Professional Standards Unit

Responsibilities & Services

The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results

In 2018, the unit processed:

  • 19 administrative inquiries (AI)
  • 21 pursuit reviews (PR)
  • 69 instances of summary discipline (SD) levied by supervisors
  • 209 use of force reviews (FR)
  • 100 internal affairs complaints (IA)
  • 207 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
  • 81 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend and Percent Change
Incident Type
Total 2018
Total 2017
Total 2016
Total 2015
Total 2014 
Percentage Change
 Compared to 2017

Administrative Inquiry
191414
23
11
+36%
Internal Affairs Complaint
100108124
116
109
-7%
Citizen Issue Tracking
81161118
160
260
-50%
Other City Employee
202
0
2
+200%
Summary Discipline
696254
62
62
+11%
Use of Force
209215165
222
178
-3%
Vehicle Pursuit
212520
35
14
-16%
Vehicle Accident
465451
49
61
-15%
Lost/Damaged Property
666956
39
54
-4%
Personal Injury Tracking
959061
92
92
+6%
Total
708798665
798
843 
-11%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer and information on the Civil Service Test is also available on this site.