Meet the Staff

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Sam Greif, Fire Chief

Professional Background
Sam began his career as a Paramedic in 1982. In 1985 he joined the Fort Worth Fire Department as a firefighter where he worked his way up through the ranks to Assistant Chief of Operations. In that position, he was responsible for more than 800 uniformed firefighters operating in 42 stations and oversaw a budget in excess of $90 million. He retired after 30 years of service. In June 2015, after an extensive nationwide search, it was announced that Sam had been selected as the new fire chief for the City of Plano.  

He holds an AAS in Fire Science, a bachelor’s degree in Leadership from Midwestern State University, a Master of Public Administration from the University of Texas-Arlington, and is a graduate of the National Fire Academy’s Executive Fire Officer Program.

Sam has served on numerous boards and committees at the state and national levels. He is currently the Chairman of the International CAD Consortium and was on the Board of Directors for Tarrant County 911 for eight years. He is a member of the International Association of Fire Chiefs, Metro Chiefs, Collin County Fire Chiefs, and the IAFC Terrorism and Homeland Security Committee.  He is also Vice Chair of the Medical City Plano Board of Trustees. Sam is a graduate of Leadership Plano’s Class 35 and is an active member of the Plano Rotary Club.

Sam and his wife, Rosemary, have one son who followed in his father’s footsteps and is a Lieutenant with the Fort Worth Fire Department. Sam and Rosemary have been blessed with two beautiful granddaughters. Faith, family and friends are staples in the Greif household. Together they are enthusiastic members of the community and enjoy golf, entertaining, camping and serving the community.  

Contact
email: samg@plano.gov | phone: 972-941-7041

Biggerstaff

Chris Biggerstaff, Assistant Chief, Emergency Services Division

Professional Background
Chief Biggerstaff joined the fire service on March 4, 1991, with the Garland Fire Department. On December 28, 1992, he began his career as a firefighter at Plano Fire-Rescue, where he was awarded Rookie of the Year in 1993 and Officer of the Year in 2013. He has served the residents of Plano in every rank up to his current position as Assistant Chief of Support Services.

Chief Biggerstaff holds an associate degree in Arts and Science from Mountain View College, a bachelor’s in Organizational Leadership from Texas A&M Commerce, and is currently working on a master’s in Leadership with an Emphasis in Disaster Preparedness and Executive Fire Leadership at Grand Canyon University. He is also participating in the National Fire Academy’s Executive Fire Officer Program.  

Personal Background
Chief Biggerstaff serves on the Plano Chapter of the Salvation Army Advisory Council and teaches the Young Adult Class at his church. He and his wife, Marcy, have been married for 26 years, and they have a son, Matthew, and a daughter, Rachel. His wife and daughter are elementary school educators, and his son is studying to be a Civil Engineer at the University of Texas at Arlington. He enjoys activities with his family such as fishing, golf, hunting, and camping.  

Contact
email: chrisbi@plano.gov | phone: 972-941-5459

Jeff Moberley, Assistant Chief, Support Services Division

MoberleyProfessional Background
Jeff graduated from the Tarrant County College Fire Academy in 2004 and the UT Southwestern Paramedic Program in 2005. He was valedictorian of both his fire and paramedic classes. Jeff began his career with Plano Fire-Rescue on August 8, 2005. He promoted through every rank up to his current position as Deputy Chief – Assistant to the Fire Chief.  

Jeff received his Master of Public Administration degree from the University of Texas at Arlington in 2017. He also holds a bachelor’s degree in Fire and Safety Engineering Technology from Eastern Kentucky University. Jeff is participating in the National Fire Academy’s Executive Fire Officer Program with an anticipated graduation in 2020.

Personal Background
Jeff met his wife, Angela, in high school and they have been married since 2002. They are the proud parents to one son. Jeff enjoys spending time with his family, working around the house, restoring pinball machines and playing golf.    

Contact
email: jeffreym@plano.gov | phone: 972-941-5329

Ron Cooper, Deputy Chief of EMS (Emergency Medical Services)Cooper

Professional Background
Chief Cooper began his career in the fire service as a Fire Dispatcher with the Mesquite Fire Department in July, 1981. He was hired by Plano Fire- Rescue in August, 1983, where he became a paramedic. He spent several years as a paramedic trainer before climbing the ranks to his current position of Deputy Chief of Emergency Operations for Plano Fire-Rescue.

Personal Background
Chief Cooper and his wife, Wendy, have four children and 10 grandchildren. They enjoy spending time with family and friends, as well as serving their community and are strong in their faith.

Contact
email: ronc@plano.gov | phone: 972-941-7241

Matt Higginbotham, Deputy Chief, Logistics                                         Higginbotham

Professional Background
Matt began his fire service career with the Sachse Fire Department in 1999, where he served as a volunteer and part-time firefighter/paramedic for 8 years. He joined Plano Fire-Rescue on February 14, 2000, and has served in every rank up to his current position as Deputy Chief. Matt is a former member of the HAZMAT Team and has served in Fire Prevention in the roles of Fire Inspector, Plan Reviewer, and Fire Investigator. Prior to his fire service career, Matt was a member of the United States Army Reserve and was honorably discharged in 2004.

Personal Background
Matt grew up in Sachse and currently lives in Wylie. He and his wife, Megan, have been married since 2001 and they have two teenagers, Makenzie and Luke. In his spare time, Matt enjoys spending time with his family and attending his children’s volleyball, baseball, and football games. Matt and his family are members of Lake Pointe Church in Garland.


Contact
email: matthewh@plano.gov | phone: 972-769-4876

Marc Pate, Deputy Chief, Training Section

PateProfessional Background
Marc Pate began his fire service career in 1994 as a firefighter for the City of Lewisville. In 1997, he transitioned to Plano Fire-Rescue, where he has served for the past 20 years. Marc was promoted through every rank to his current position of Deputy Fire Chief. As a Deputy Chief, he has served over the Operation Section and currently serves over the Training Section.

Personal Background
Marc received an associate’s degree in Fire Science from Collin College, a bachelor’s degree in Administrative Leadership from Texas A&M - Commerce, and is currently pursuing a master’s degree in Public Administration from Texas A&M University. He holds a Fire Service, Chief Executive Officer (CEO) designation, Chief Fire Officer (CFO) designation and he is currently enrolled in the National Fire Academy, Executive Fire Officer Program (EFO). Marc is a Master Firefighter, a Hazardous Material Technician, Fire Officer IV, Incident Safety Officer, Emergency Medical Technician, and Fire Instructor II. He has received FEMA’s Weapons of Mass Destruction (COBRA) and National Incident Management System training. He received training from the National Fire Academy on Managing Company Tactical Operations and Emergency Response to Terrorism.

Marc is on the Collin College Fire Science Advisory Committee and a member of the National Fire Protection Association, the International Association of Fire Chiefs, the Texas State Fire Chiefs Association, the Metro-Crest Fire Chief Association, and Fire Instructors of North Texas. Before entering the fire service, Marc also served four years in the United States Marine Corps with distinction.

Contact
email: marcp@plano.gov | phone: 972-769-4819

Deputy Chief Les RubleLes Ruble, Deputy Chief / Shift Commander - A shift

Professional Background
Chief Les Ruble joined Plano Fire-Rescue on May 17, 1993, after serving four years in the United States Air Force as a Fire Protection Specialist.  Chief Ruble was named Rookie of the Year in 1994.  After promoting to Driver/Engineer, Chief Ruble attended paramedic school in 2001 and was named Valedictorian of his class.  Chief Ruble has since been promoted to Lieutenant, Captain, Battalion Chief, and currently is a Deputy Chief Shift Commander.  Chief Ruble has an Associate’s Degree in Fire Science and is a Master Firefighter with the Texas Commission on Fire Protection..  

Personal Background
Chief Ruble has been married to his wife Crystal for 34 years and has two children.  His daughter Laura is a registered nurse at Medical City McKinney and his son David is a firefighter with Southlake Fire-Rescue.  In his spare time, Chief Ruble enjoys camping, riding his motorcycles, and spending time with family and friends.

Contact
email: lesr@plano.gov | phone: 972-769-4800

PoeSteve Poe, Deputy Chief / Shift Commander - B shift

Professional Background
Chief Steve Poe joined Plano Fire-Rescue on June 26, 1995, after serving four years in the United States Army as a Combat Engineer. He completed EMT school, followed by the Fire Academy at Collin College. As Valedictorian of the 1999 Fire Academy class, he became a City of Plano firefighter. He was awarded Rookie of the Year in 1995. Chief Poe attended UT Southwestern Paramedic School in 1998 and served as a Paramedic for 16 years. In 2000, he became a Driver/Engineer and was awarded Fire Officer of the Year in 2004. After serving as a Lieutenant and Captain, and committed member of the Special Rescue Team for over 12 years, he was promoted to Battalion Chief in 2016. In 2017, Chief Poe completed the City of Plano’s MP3 Executive Management Program. He is currently serving in the position of Deputy Chief over Special Operations.  

Personal Background
Chief Poe is actively involved in his local church and helps with youth mission trips in the summer. He and his wife, Monica, have been married for 26 years and have three children. Their daughter Miranda is currently a dental student at Texas A&M Dallas School of Dentistry, and daughter Madison is a Pre-Law major at Texas A&M University in College Station. Their son, Garrett, is a high school senior who loves to play baseball and golf. Chief Poe enjoys many outdoor activities such as baseball, golf, hunting, fishing and Indian artifact recovery.

Contact
email: stevepo@plano.gov | phone: 972-941-5375

Deputy Chief Scott MallenScott Mallen, Deputy Chief / Shift Commander - C shift

Professional Background
Chief Scott Mallen joined Plano Fire-Rescue on June 26, 1995, after serving six years in the United States Air Force and the Texas Air National Guard. He completed EMT school at Cypress Creek EMS in Spring (TX) in 1994 and graduated Valedictorian of class 1994A at San Jacinto College Fire School.  As a firefighter Chief Mallen spent time at Stations 4, 1 and 7.  He promoted to Engineer in 2003, Lieutenant in 2006, and Captain in 2008.  In 2016 Chief Mallen was assigned to the Administrative Operations Captain role where he served until he was promoted to Deputy Chief in February 2020.  Chief Mallen has completed City of Plano’s Leadership in the 21st Century Program.   

Personal Background
Chief Mallen has two sons, Chandler and Caden, whom he enjoys spending time with.  He is very involved with the boys church youth group and enjoys anything outdoors - but particularly hunting, fishing, shooting and skiing.


Contact
email: scottm@plano.gov | phone: 972-769-4800

Chris Vike, Deputy Chief, Fire Prevention - Fire Marshal                                         Vike

Professional Background
Chris began his career as a Firefighter/Paramedic with the Duncanville Fire Department in 1993. In 1997, he joined Plano Fire-Rescue as a Firefighter/Paramedic. Through promotions, he has held the positions of Driver/Engineer, Lieutenant, Captain and Deputy Chief. Currently, he is over the department’s Logistics section. Chris holds a bachelor’s degree in Business Administration from Amberton University.  

Personal Background
When not at work, Chris conducts his most important job of raising his four kids. In addition to that, he and the kids are active in their local Church. He enjoys football, camping, and spending time with family and friends.

Contact
email: cvike@plano.gov | phone: 972-941-7427

Jaime Reyes, Battalion Chief, Emergency Operations

Jamie ReyesProfessional Background
Jaime Reyes is currently assigned to the EMS section within the Emergency Services division at Plano Fire-Rescue. A graduate of Texas A&M University, Jaime has been with Plano Fire-Rescue since 1999. Jaime’s EMS responsibilities include administration and/ or oversight of the following programs and areas; Community medicine, Squad program, AED registration, Licensing (department and individual), Paramedic trainer program, and other areas within the department that require the EMS section’s assistance.

Representing the EMS section, Jaime serves as a liaison between local hospitals and various advisory groups, attending monthly and/ or quarterly meetings on a regular basis. Although his primary role in the department is EMS, he is actively involved in many other areas as well. He serves on the officer development program design committee, the City of Plano’s 457 oversight committee, and the Mayday and Peer Support committees within the Collin County Fire Chiefs Association. Jaime teaches fireground communications classes at Plano Fire-Rescue, Dispatch, other fire departments and even nationally at FDIC in Indianapolis each year. He has also written fireground communications articles for Fire Engineering magazine. Jaime currently serves as a vice president with Plano Firefighters, IAFF Local 2149.

Personal Background
Chief Reyes and his wife, Melissa, have been married since 1998. They have three beautiful girls and enjoy spending time together whenever they can.

Contact
email: jaimer@plano.gov | phone: 972-941-7056